This isn’t entirely true. Or rather it wasn’t always true.
When the Palm Pre and Pixi debuted, Palm was highly committed to providing regular system updates for webOS. Between June 2009 and 2010, Palm provided ten updates for its webOS devices. Then they got bought out by HP and and the system updates dried up. And now people who bought the original Palm Pre on Sprint are left with nothing but webOS 1.4.5 and vague promises that someday HP will “make things right.”
It’s amazing to me that the biggest computer company in the world can be so incompetent. And it’s even more amazing to me that Microsoft seems bent on becoming even more incompetent than that….No wonder Apple is eating their lunch.